Effective Date: December 15, 2025
Last Updated: December 15, 2025
Welcome to Metra ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").
By using Metra, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Account Information: When you register, we collect your name, email address, username, password, and profile information.
Profile Data: Optional information such as bio, location, fitness goals, and profile picture.
User Content: Posts, comments, messages, workout logs, and other content you create or share on the platform.
Payment Information: If you purchase premium content, we collect payment details through secure third-party payment processors. We do not store full credit card information.
Device Information: Device type, operating system, unique device identifiers, mobile network information.
Usage Data: App features used, time spent in the app, interaction with content, search queries, and navigation patterns.
Location Data: With your permission, we may collect precise or approximate location data to provide location-based features.
Log Data: IP address, browser type, app version, crash reports, and system activity.
Social Media: If you connect your account with social media platforms, we may receive profile information, friends list, and other data permitted by those platforms.
Firebase Services: We use Firebase for authentication, cloud messaging (push notifications), and analytics.
We use cookies, beacons, and similar tracking technologies to track activity and enhance user experience. You can manage cookie preferences through your device settings.
We use the collected information for the following purposes:
Service Provision: Create and manage your account, provide app functionality, process transactions, and deliver content.
Communication: Send you notifications, updates, newsletters, promotional materials, and respond to inquiries.
Personalization: Customize content recommendations, fitness plans, and user experience based on your preferences.
Analytics: Analyze usage patterns, improve app performance, and develop new features.
Security: Detect and prevent fraud, abuse, security incidents, and enforce our Terms of Service.
Legal Compliance: Comply with legal obligations, resolve disputes, and enforce agreements.
Push Notifications: Send you real-time updates, messages, workout reminders, and promotional offers via Firebase Cloud Messaging (FCM).
We do not sell your personal information. We may share your information in the following circumstances:
When you explicitly authorize us to share your information.
We share information with third-party vendors who perform services on our behalf:
Firebase (Google): Authentication, push notifications, analytics, and cloud storage.
Payment Processors: Secure payment processing for premium content purchases.
Cloud Hosting Providers: Data storage and server infrastructure.
Analytics Services: App performance monitoring and user behavior analysis.
If we are involved in a merger, acquisition, or asset sale, your information may be transferred to the successor entity.
We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, safety, or that of others.
We may share anonymized or aggregated data that cannot be used to identify you.
We implement industry-standard security measures to protect your information:
Encryption: Data in transit is encrypted using TLS/SSL protocols. Passwords are hashed using bcrypt.
Access Controls: Role-based access control (RBAC) restricts data access to authorized personnel only.
Secure Storage: Data is stored on secure servers with PostgreSQL database encryption.
Regular Audits: Periodic security assessments and vulnerability testing.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
Provide our services and fulfill the purposes outlined in this Privacy Policy.
Comply with legal, accounting, or regulatory requirements.
Resolve disputes and enforce our agreements.
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
Depending on your location, you may have the following rights:
Request a copy of your personal information and receive it in a structured, commonly used format.
Update or correct inaccurate or incomplete information through your account settings.
Request deletion of your account and personal information, subject to legal exceptions.
Marketing Communications: Unsubscribe from promotional emails via the unsubscribe link or account settings.
Push Notifications: Disable notifications through your device settings.
Location Data: Revoke location permissions through your device settings.
Request restriction of processing in certain circumstances.
Object to processing based on legitimate interests.
To exercise these rights, please contact us at info@metra.al.
Metra is not intended for users under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
Parents or guardians who believe we may have collected information from a child should contact us immediately.
Your information may be transferred to and processed in countries outside your country of residence, including the United States and European Union member states. These countries may have different data protection laws.
We implement appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable laws, including:
Standard Contractual Clauses (SCCs) approved by the European Commission.
Adequacy decisions by relevant authorities.
Our Service may contain links to third-party websites, applications, or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Firebase (Google Cloud Platform): Privacy Policy
Expo: Privacy Policy
Payment Processors: Respective privacy policies apply
We use Firebase Cloud Messaging (FCM) to send push notifications. We collect and store device tokens to enable this functionality. You can disable push notifications at any time through your device settings. This will not affect other app functionality.
Notification types include:
New messages and comments
Workout reminders and fitness updates
Promotional offers (if opted in)
Security alerts
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request disclosure of categories and specific pieces of personal information collected.
Right to Delete: Request deletion of personal information.
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information).
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, contact us at info@metra.al.
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: We process your information based on consent, contract performance, legitimate interests, and legal obligations.
Data Protection Officer: Contact our DPO at info@metra.al.
Right to Lodge a Complaint: You may file a complaint with your local data protection authority.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
Posting the updated policy in the app
Sending an email notification
Displaying an in-app notice
Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@metra.al
For urgent privacy concerns, please use the subject line "Privacy Request - Urgent."
By using Metra, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
End of Privacy Policy